Renown recognizes customer service is demonstrated through our actions and is critical to our continued long-term success. We have been able to maintain success by ensuring all of our personnel understand that customer service is our future.
Each employee of Renown is made aware of our company objectives as stated in our Quality Policy and the importance of implementing these objectives to achieve customer and employees satisfaction.
They are to:
- Provide expertise in installation and servicing of systems in a cost effective way which meets our customer’s requirements.
- Encourage a high level of employee initiative in meeting those requirements.
- Assure quality by employing appropriate modern techniques and practices together with a commitment to continuous improvement and efficient delivery of contractual and regulatory obligations.